Account Director
Attiki, Greece · Client Service · ACCD
DESCRIPTION
We are looking for an exceptional & self-starter professional to join our Client Service Team.
Role
The ideal candidate reports to Client Service Director & manages major national and international clients, focusing in the areas of Loyalty Marketing & Customer Relationship Management.
Responsibilities
- Developing and implementing Loyalty Marketing & CRM Campaigns and Programs from strategic planning & conceptualization through to budgeting & final evaluation
- Demonstrate strong knowledge of acquisition, retention, conversion strategies, segmentation as well as campaign ROI
- Delivering projects within the established line of time and demonstrating the ability to consistently achieve high client service standards
- Stay abreast of industry trends, business opportunities and best practices
- Oversee project activities on a day to day basis to ensure flawless and on time completion of tasks
- Strong knowledge of the online & offline media
Qualifications & Education Requirements
- Bachelor΄s Degree in Marketing or Business Administration. A double Degree or MBA would be highly regarded.
- Excellent Command of Greek & English language, both verbal and written
Experience & Skills
- 10+ years solid background in Marketing and Loyalty Marketing & CRM (strongly preferred)
- Proven track record of account management skills and handling important national & international clients
- Expertise in customer segment marketing, aligning targeting, message & program development/execution to drive growth
- Strong working understanding of the performance marketing industry and supporting technologies
- Team player
- Stress management Skills
- Presentation Skills
- Result oriented & Analytical Skills
- Can do & proactive attitude
- Out of the box thinker
Please, include in your application following code: “ACCD”. To submit your CV click here.
Account Manager
Athens, Attiki, Greece · Client Service · AM01
DESCRIPTION
We are looking for exceptional and talented individuals to join our Client Service team:
- Planning & delivering Consumer Relationship Marketing campaigns from strategy & conceptualization through to analysis & budgeting
- Encouraging customer retention & customer loyalty through a variety of media
- Ability to develop & implement CRM plans for national & international clients
QUALIFICATIONS & EDUCATION REQUIREMENTS
- University Degree in Marketing
- A Postgraduate Degree is prerequisite
- Excellent command of Greek and English language (written and verbal).
- Fluency in any other European languages will be strongly appreciated
EXPERIENCE
- At least 6 years solid background in Marketing and Customer Relationship Management ideally in a similar industry
- Strong background in customer acquisition, re engagement & retention strategies
- Proven track record of success and achievement as member of Client Service Team. Extensive account management skills based on important national & international clientele
- Experience in all aspects of developing and managing marketing strategies
- Understanding of the online & offline media as well as Social Media environment
REQUIRED SKILLS
- Excellent communication skills, with the ability to speak and listen, as well as clearly express their ideas
- Strong project management & analytical skills.
- Efficiency in establishing trustworthy relations with clients
- Availability of traveling abroad (within Europe) as well as efficiency in a cross-cultural work environment will be strongly appreciated
- High organized & punctual , coping with tight deadlines
- Ability to make swift decisions and solve problems quickly
- Creative & innovative thinker
- Presentation skills
- Multitasking
- Ability to work effectively within deadlines as a member of a team
- Sharp eye on details
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